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Frequently Asked Questions

HOW CAN I CONTACT THE TICKET OFFICE?
  • Phone: 605-394-2351
  • E-mail:HardrockerTickets@sdsmt.edu
WHEN IS THE TICKET OFFICE OPEN?
  • Monday - Friday: 8:00 a.m. - 4:30 p.m. (Summer Hours 7:30 a.m. - 4:00 p.m.)
  • 24/7 online
WHERE IS THE ATHLETIC TICKET OFFICE?

Our physical or GPS address is:
501 East Saint Joseph Street, Rapid City, South Dakota, 57701

We're located in the lobby of the King Center at the top of the hill on campus.

DOES MY INFANT / CHILD NEED A TICKET?
Kids 8 years of age and under get in free. Age 9 through high school would pay for a student ticket.


CAN I PICK MY OWN SEATS?

You can pick your own seats for Football in the grandstands and on the north side of Goodell Gymnasium for basketball and volleyball. There is reserved seating in the chairback section on the south side of Goodell Gymnasium which can be purchased in advance or for the season.
 
HOW CAN I EXPECT TO RECEIVE MY TICKETS?

If you purchase online, after purchase you will receive an email from South Dakota Mines Hardrockers Box Office with PDF's of the tickets you purchased. They will also be available on your phone if you have downloaded the fan app.
 
Download fan app here

I HAVE SEASON TICKETS AND CAN'T MAKE IT TO A GAME, HOW CAN I GIVE MY TICKETS TO ANOTHER GUEST TO USE?

For Football, Basketball and Volleyball, you can transfer tickets through the fan app; you can also email them directly to a recipient or print the PDF if you prefer a physical ticket and give to anyone you wish.

WHAT IF I ARRIVE AT AN EVENT AND REALIZE MY TICKETS ARE LOST, STOLEN OR FORGOTTEN?

You can give the ticket scanning staff member your name if you have purchased the ticket online and they have the ability to "check you in" for the event as long as you've purchased your tickets online and used your name.

WHAT IF I HAVE PURCHASED TICKETS THAT I CAN NO LONGER USE?

All sales are final, there are no refunds or exchanges.

GAME TIMES

For the most recent game times, please check the sport's schedule at gorockers.com.

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